Support
Last updated September 6, 2026
Get in Touch
Your ProTeam is here to help with anything related to your Activation Pathway journey, your account, or billing. The fastest way to reach us:
Frequently Asked Questions
I forgot my password. How do I get back in?
On the sign-in page, use “Forgot your password?” or email us at admin@drminesha.com and we'll help you regain access.
My phase or step isn't unlocking. What's wrong?
Phases unlock in order as you complete each step. If you believe you've finished a phase's work but it's still locked - or if it was completed outside the platform - reach out and your ProTeam can move you forward manually.
How do I update my payment or renewal date?
Billing on the Service is coordinated directly with your ProTeam rather than through automatic card charges. If your invoice, payment status, or renewal date looks off, email us and we'll sort it out.
Can I pause or close my account?
Yes. Email us and we can pause your account (so your data and progress stay put until you're ready to return) or close it entirely, per our Privacy Policy.
Something on the site looks broken.
Sorry about that - email us with what page you were on and what happened (a screenshot helps a lot), and we'll take a look.
I'm a team member and can't reach the admin portal.
Team access is granted by an admin from the Team tab in the admin portal, and can be limited to specific tabs. If a teammate's invite link isn't working or their access looks wrong, have the admin who invited them check the Team tab, or reach out to us directly.
More Resources
See our Terms of Service and Privacy Policy for details on how the Service works and how your data is handled.